Terms of service

EchoClose is subscription software for managing sales leads, conversations, and pipelines. Your subscription gives your account's users access to the features of your plan for as long as the subscription is active and these terms are honored.

Plans are billed monthly and sized by number of users. Trials are free for the stated period and require no payment method. You can cancel from your billing settings at any time; cancellation stops future charges and access continues to the end of the paid period. Fees already paid are not refunded except where the law requires it.

The leads, conversations, and records in your account are yours. We process them only to provide the service, as described in our privacy policy. You are responsible for the accuracy of what you put in and for having the right to contact the people whose details you store.

EchoClose sends real text messages and email on your behalf, which makes you a sender under laws like the TCPA and CAN-SPAM and under carrier policies. You agree to message only people who have consented, to honor opt-outs, and to represent your business truthfully in carrier registration. We may suspend messaging that generates carrier complaints, spam reports, or evidence of messaging without consent, because one abusive sender can damage deliverability for every customer.

Do not use EchoClose to break the law, to send deceptive or harassing messages, to store data you have no right to hold, to probe or disrupt the service, or to resell access outside your organization. We may suspend accounts that do, with notice where practical.

We work to keep the service available and fast, but it is provided as is, without a guarantee of uninterrupted operation. Features evolve; if we retire something material to your use, we will give reasonable notice.

To the fullest extent the law allows, EchoClose's total liability for any claim arising from the service is limited to the fees you paid in the twelve months before the claim, and neither party is liable for indirect or consequential damages. Nothing here limits liability that cannot lawfully be limited.

Questions about these terms go to hello@echoclose.app. If we update the terms in a way that matters, we will update this page and the date above, and material changes will be notified inside the app.